Be sure you're using the right login method
Login with the same method you used when you originally signed up (Phone number, Google account, or Apple ID)
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- If you are being prompted to create a new account instead of logging into your existing account, it may be because you're using a different login method than you previously used
- If you used a phone number, be sure you're using the same phone number
- If you are being prompted to create a new account instead of logging into your existing account, it may be because you're using a different login method than you previously used
If you are unable to receive an SMS verification code:
See the Help Center article: Why aren't I receiving my SMS (text) verification?
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