If your profile is still active, you can request a data export in the Hinge app. Most exports are ready within 30 days. Your data will be available for 48 hours before it expires to protect your privacy and security. Please remember that not all data is accessible. For privacy reasons, exports do not include personal information about other Hinge members you matched or interacted with
To request your data within the Hinge app:
- Sign in to the Hinge app.
- Tap your Photo Icon on the far right of the navigation bar.
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Tap Settings
.
- Scroll down, Tap Download My Data.
- Select your Country.
- Tap Download My Data again.
- Confirm your email address.
- Tap Submit.
Banned accounts
Banned members may also use our in-app download-my-data tool.
From the Ban Notification screen, please scroll down to the Legal section. In that section, you will select Download My Data to start your request. After you submit your request, you will receive a notification verifying that we have received it and once again when your data is ready for download. The export will expire after 48 hours. You must resubmit your request if you have not accessed your data within that time.
Deleted Accounts
If you closed your Hinge account, you cannot use our in-app Download My Data feature, as you no longer have a Hinge account. In that case, you may request your data by contacting us directly:
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Submit a Request with us through either:
- Our Support Bot in the Lower Right Corner
- Or, our Request Form
- Choose Privacy Request as the support topic
Select I want to access or download my data in the dropdown