If your account has been banned for violating our Terms of Service, you may have the option to submit an appeal.
How to Submit an Appeal:
When you open the Hinge app, you’ll see a screen explaining your ban. Your specific screen will provide details unique to your situation:
When you tap ‘Appeal’, you will be asked to describe the nature of your appeal, specifically why you believe your account did not violate the Hinge Terms of Service.
Once you submit your appeal, you’ll receive a confirmation that we’ve received it.
We are only able to process appeals that are submitted through this designated in-app flow.
Please note that reaching out further after submitting an appeal may alter your position in our processing queue and increase the time it takes our team to review your appeal.
What happens After I Submit My Appeal?
A Member of our safety team will be in touch with you via email.
You may be asked to verify your identity by submitting an official ID. If you’re outside the U.S., submitting a passport may speed up the process.
Please Note:
We are unable to process any appeal submissions submitted via email. Appeals should be submitted using our In-App process.
Any appeals submitted via social media or sent to individual Hinge or Match Group employees via email will not be processed. These appeals will be redirected to use the process outlined above.